Role / Responsibilities:

• Your job title is ‘care worker’ and you will be responsible for supporting service users in their own homes to manage their daily living needs.
• Assisting the service users with bathing, grooming and getting dressed
• Handling household tasks like grocery shopping and laundry
• Preparing and serving meals at the appropriate time
• Administering oral and topical medication under the supervision of medical personnel
• Providing mental and emotional support
• Making recommendations to family members and healthcare personnel on the plan of care
• Organising suitable recreational activities for the service users.
• Collaborating with other health care and social care professionals to provide the best possible care.
• An NQV/Diploma or degree in health and social care is desirable but not essential.
• Experience in a care setting in essential.
• You should be able to work well independently and use your own initiative and judgment. Especially when responding to the service users changing needs.
• Your hourly rate is £10.42 per hour and you will be paid mileage at a rate of 25p per mile.
• Telemedicine care services operate as a 24-hour service.
• You will receive 28 days of annual leave per year or pro-rata if you join during the leave year.

Role/ Responsibilities:

• Your job title is Care Coordinator and you will be responsible for ensuring the care team in your area deliver a high level of care.
• You will be required to report to the Care Manager if you have any concerns or questions in relation to the service users we support or your colleagues. This could be in relation to their individual health needs, rota changes, safeguarding concerns or any other support you may need. All communication must be in a professional manner.
• You will be required to work in areas within South Yorkshire region, and you will be required to work in various locations to meet the needs of the business. 
• Your working hours are 37.5 hours per week and are not made up of specific shifts.
• Your hourly rate will be £12 per hour and you will be paid mileage at the rate of 25p per mile.
• Telemedicine Care Service operate as a 24-hour service, and you will be required to work over a 7 day week.
• You will receive 28 days of annual leave per year or pro-rata if you join during the leave year.

Responsibilities and Duties of the Job:

• You must ensure log notes are completed on time and identify the level of care provided, choices given, and tasks completed. Notes should be completed at the time of the visit. 
• You must ensure you clock in and out of every client visit and any issues with the network is reported to the Team Leader.
• You must ensure MAR charts are signed when medication is administered. 
• You will be responsible for ensuring any cash is handled correctly and transactions are recorded accurately. 
• You will ensure you always follow Telemedicine Care Service policies and procedures and represent the company positively. 
• You must ensure that clients receive a high level of person-centred care and their dignity and respect is maintained at all times.
• You should ensure your own personal hygiene is maintained and you report to work in your Telemedicine Care Service uniform and with your ID badge available to you. Please ensure you follow the companies dress code policy. 
• You must ensure you always conduct yourself in a professional manner. This includes to the service users families, friends and other professionals.
• You should ensure confidentiality is maintained at all times and you do not share any details with clients or their families about other clients, members of staff or your personal issues.
• The Care Manager will complete 12 weekly supervisions with you to ensure you are well supported and any training needs are identified. In addition, you will have annual appraisals. 
• You must ensure communication is maintained between yourself, colleagues and senior management at all times.
• You will be required to induct new staff and sign off their competencies before they are able to work alone. 
• You will complete spot checks for new care workers to ensure they are compliant in their practice. 
• You must report any identified safeguarding concerns to the Care Manager and Registered Manager.
• You will ensure communication throughout the staff team is consistent and the care team are aware of their role and responsibilities.
• You will be responsible for checking clients’ pendent alarms and fire alarms on a monthly basis.
• You will also be required to audit files within clients’ homes and ensure they reflect the office files. Audits must be completed every 6 months or every 3 months for clients that are high risk.
• You will ensure clients homes have sufficient PPE stock and record this monthly.
• This list is not exhaustive and there will be other duties you will be required to undertake to meet the needs of the business.

Role / Responsibilities 

• Manage and co-ordinate day-to-day activities within the services.
• Undertake administrative tasks as required e.g. in relation to staff records, management returns and maintaining records, as required.
• Liaise with external professionals, individuals and families as required to ensure that the needs of the people supported are reviewed regularly and plans developed so that we continue to meet their needs.
• Promote and support effective team working through good communication and regular team meetings.
• Ensure effective representation and joint working with key agencies, families and individuals.
• Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement.
• Manage and support staff in line with TMCS Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.
• Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and wishes.
• Provide management rota cover to ensure the safe and effective management of the establishment as determined by the home's Registered Manager or senior manager.